We’re here to help you feel confident, beautiful, and supported.

Have a question about your order, a product, or booking a treatment at our salon? Whether you're a beauty professional shopping our online store or a client ready to treat yourself, the Lasting Cosmetics team is just a message away.

Get in Touch

📍 Salon & Store Location
The Royal Hotel, C/O Main & Queen Street, Knysna

📞 Phone Shop:
+27 82 566 6481

📞 Phone/WhatsApp:
+27 67 837 7091

📧 Email:
info@lastingcosmetics.co.za

🕒 Salon Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Closed on Sundays & Major Public Holidays

Frequently Asked Questions

Do you ship across South Africa?

Yes! We ship nationwide, from Cape Town to Johannesburg, Durban to Bloemfontein. Delivery typically takes 3–7 working days, depending on your location.

How much is shipping?

We offer flat-rate shipping on all orders. FREE delivery on orders over R2000!

What payment methods do you accept?

We accept secure online payments via credit/debit card, EFT, and PayFast. Buy Now, Pay Later options (like Flexipay) are also available at checkout.

Can I return a product?

Absolutely! Unused, unopened products can be returned within 7 days of delivery. Please contact us first to arrange a return.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can check order status at any time.

Are your products cruelty-free?

100%. We’re proud to offer cruelty-free and quality-tested beauty tools, because beauty should never come at a cost to animals.

Do you offer wholesale or bulk discounts?

Yes! We love working with salons and resellers. Email us at info@lastingcosmetics.co.za to get started.

Have a Question?